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FAQ

What is RetroAchievements.org?link

RetroAchievements.org is a community who collaborate and compete to earn custom-made achievements in classic games through emulation. Achievements are made by and for the community. We provide various custom-built emulators for you to use which will detect when you have completed various challenges. Once logged in, the emulators will post the achievements you've completed back to the site, so you can check and compare your progress to your friends.

Here's an example of RAGens, playing Streets of Rage 2. You will see two leaderboard attempt counters (bottom-right), one achievement popping and finally the overlay (press ESC):

sor2-cheevos

Which emulator do I need to use?link

The official RetroAchievements.org emulators are all Windows-based. For other operating systems you can use RetroArch. More information below:

Official RetroAchievements.org emulatorslink

Please download the emulator of your choice from the download page, log in using your username and password, then load a ROM and play! See the following video for a demonstration:

https://www.youtube.com/watch?v=rKY2mZjurJw

How do I access the Achievement Overlay?link

Normally, this will be set up on 'ESC' keyboard key, or the pause function in the game. In most emulators, a game must be active for it to be functional.

Some of the emulators should already be setup assigning a controller button to view the achievement overlay. Generally ESC on the keyboard should activate it, but if you want to assign it to a controller, see this link.

RetroArch emulatorslink

For non-Windows operating systems you need to use RetroArch.

Currently you can earn achievements via RetroArch on the following platforms:

  • Windows
  • Linux
  • Mac
  • Android (yes! you can earn cheevos on-the-go with your Android phone!)
  • PlayStation Vita (needs to be hacked with HENkaku)
  • PlayStation 3
  • Wii U
  • Raspberry Pi (recommended systems: RetroPie, lakka and RecalBox

You can get RetroArch on the following links:

Once you installed and did the initial configuration, follow this guide to setup Achievements: https://docs.libretro.com/guides/retroachievements/

Keep in mind that not every RetroArch core is compatible with RetroAchievements. Check this list to see wich one to choose.

How can I see the badge when I earn a cheevo on RetroArch?link

RetroArch doesn't support this feature. When you earn a cheevo you only see a text with the achievement title and then the description. There is a topic about this on the RetroArch's issue tracker, but it doesn't seem to be a priority for any active developer. Are you a C coder and wanna give it a try? Any contribution is very welcome!

My welcome email has gone missing!link

Unfortunately sometimes the welcome email has been known to go missing. If this happens, please log in with your username/password you registered with, then visit your settings page. At the top you'll find the option to resend your registration email.

Where can I find ROMs?link

Not here. Unfortunately it is illegal to host or distribute copyright ROMs. To extract the ROM file from your cartridges, you can use a tool such as the Retrode or similar, then you can use the ROM file with our emulators. Other websites host ROM files that you could use with our emulators, but we do not condone downloading or playing ROMs for games you do not own.

Why is my game not loading up achievement?link

Either:

  1. It doesn't have achievements.
  2. You have the incorrect rom.

A good practice is to check the official game's forum topic. If you still don't have an answer check this page here for more details: My game is not loading achievements.

What is hardcore mode?link

Hardcore mode is an additional feature to separate out the good gamers from the great gamers: Hardcore mode disables all savestate ability in the emulator: you would not be able to save and reload at any time. You would have to complete the game and get the achievements first time, just like it were on the original console. In reward for this, you will earn both the standard and the hardcore achievement, in effect earning double points! A regular game worth 400 points, is now worth 800 if you complete it fully on hardcore! For example: if you complete the game fully for 400 points, you then have the opportunity to earn another 400 on hardcore.

This achievement didn't trigger! (or triggered at a wrong time)link

There's a feature built-in to the official emulators only (not on RetroArch) that allows you to report broken achievements that occur at the wrong time, or not at all. Go to the RetroAchievements -> Report Broken Achievements.

See this example:

how to report.

There's also a way to report broken cheevos directly via website. On every achievement's page you see a link saying Report an issue for this achievement, like in the image below:

open-ticket-on-site

Add details of the state of your game, when it triggered/didn't trigger, what game mode, where you were when it happened/didn't happen, if you had reset the game recently, anything else you think may be relevant to the achievement. This is necessary for our system so the devs know where there is a problem.

I completed a hard cheevo but it didn't trigger, can it be manually awarded to me?link

Yes. But you need to follow the following steps:

  1. Open a ticket describing with details the problem you had with the achievement. Check the previous question/answer to learn how to submit a ticket.
  2. Get a proof/evidence that you completed the cheevo (perfect example of ideal proof provided by gr1nya). Acceptable proofs:
    1. Screenshots that show that one is playing in hardcore and have completed the achievment.
    2. Video of such (even better).
    3. Examples of achievements you've earned that supersede this achievement, e.g. You got the achievment for 10k points but the one for 5k points didn't trigger.
  3. Post in the #help-me channel of our Discord server tagging @admin or an user with admin role, providing the following info:
    1. The link to the achievement page
    2. What mode you were playing (hardcore/softcore)
    3. The link to your proof (screenshot, video, whatever)

I want to make achievements!link

Good to hear! The best place to start is here: Getting Started as an Achievement Developer. Once you're familiar with the Memory Inspector and the other Achievements related dialogs, you can go to other Developer Docs.

Please don't hesitate to ask if you need help, don't struggle! The most important thing is to make sure you're enjoying whatever it is you're doing. If you're not having fun, don't do it. But if you get frustrated and want to persist, just drop a message on the forums or in Discord server and someone will get back to you shortly.

What are the White points?link

White points are secondary based on how hard an achievement is. Explained here in detail.

What's considered cheating (for hardcore)? What if I find evidence of a cheater?link

Exploiting of achievement sets and deliberate alteration or modification of game, emulator, memory, speed (fast-forward allowed) or set. Loading battery saves to get achievements out of place without earning them during normal gameplay.

All in-game cheats are disallowed unless it's specified in the achievement's description or comments in the achievement's page.

We live by an honor code most of all. If you find an evidence of a cheater, send the evidence to RAdmin or email to RAmodmail@gmail.com.

What if I got an achievement I didn't earn?link

Same with not getting it when you should in most cases you'll want to create a ticket report (see above), leaving an explanation of what went wrong. You'll also want to remove these achievements from your account so you can get the satisfaction of truly earning them.

Reset Achievement
Resetting unearned achievements

How do I reset my password? (If I don't remember my password)link

Right Here: http://retroachievements.org/resetPassword.php

On Site, front page, while not logged in: reset password

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